A) Role of the CCS
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| What is the mission of the CCS? |
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The mission of the CCS is to promote healthy competitive markets that will benefit the Singapore economy. The CCS’ approach will be based on sound economic principles, which are applied objectively and consistently. It will take into account Singapore’s specific needs and circumstances, for example, that it is a small open economy, and the nature of the various markets in Singapore in going about its work.
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| Why is competition important? |
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Competition spurs businesses to be more efficient, innovative and responsive to consumer needs. This means more effective use of resources and greater productivity gains for the economy. The benefits are, in turn, cascaded to consumers, who will enjoy more choices, lower prices and better products and services.
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| What does the CCS do in administering Singapore’s competition law? |
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| The CCS conducts investigations where there may be a breach of one of the prohibitions of the Competition Act. It makes decisions, and gives guidance on whether the prohibitions on anti-competitive agreements and abuse of a dominant position have been breached.
The CCS also advocates pro-competition policies within Government, providing advice to Ministries, Statutory Boards and other public bodies on request. In addition, as part of its outreach activities and advocacy work, it explains the provisions of the Act to organizations, companies and other interested groups.
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| Does the CCS give legal advice? |
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The CCS does not give legal advice.
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| Who should I approach if I am not sure whether my issue falls under a particular regulator or the CCS? |
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Cross-sectoral competition cases are expected to be the exception rather than the norm. As a rule of thumb, you should first check with the respective sector-specific regulator.
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| If an issue involves more than one sector, how will the CCS work with other regulatory agencies in resolving it? |
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Cross-sectoral matters will be dealt with by the CCS in consultation with the sector-specific regulators. The CCS and the sector-specific regulators will cooperate and coordinate closely to address any administrative or regulatory issues. The lead will be taken by the agency best placed in terms of the ability to investigate the alleged anti-competitive conduct and impose any necessary remedies.
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| What sort of activities will the CCS focus on as part of its enforcement strategy? |
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For a start, the CCS will pay greater attention to hardcore offences that are blatantly anti-competitive. This includes cartels that engage in price-fixing, market-sharing and bid-rigging. Such behaviours run counter to the spirit of competition and should not be condoned.
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B) Scope of the Competition Act
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| I have heard that certain activities and sectors are excluded from the Competition Act. Can you tell me more? |
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Other than certain activities that are excluded under the Third Schedule, the Act applies to commercial and economic activities carried out by private sector entities in all sectors, regardless of whether the business is owned by a foreign entity, a Singapore entity, the Government or a statutory board.
As the intent of the Competition Act is to regulate the conduct of market players, it does not apply to any activity, agreement or conduct undertaken by the Government, a statutory board or any person acting on their behalf.
The activities that have been excluded under the Third Schedule include those:Â
- relating to services of general economic interest;Â
- necessary to comply with legal requirements or to avoid conflict with Singapore’s international obligations;Â
- arising from exceptional or compelling reasons of public policy;Â
- relating to vertical agreements;Â
- goods and services regulated by other competition law;Â Â
- mergers approved under any other law or competition codes; and
- agreements with net economic benefit (such agreements will only enjoy exclusion from the s.34 prohibition)
Specifically, the following activities are excluded: the supply of ordinary letter and postcard services; piped potable water; wastewater management services; scheduled bus services; rail services; cargo terminal operations; and clearing house activities by specified persons.
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| Why are these sectors or activities not covered by the Competition Act? |
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The exclusion of some of these sectors is based on public interest considerations such as national security, defence and other strategic interests. The other exclusions are for sectors or activities which already have sectoral competition frameworks. These sectors are in transition from a previously monopolistic situation to a more competitive environment today. Under such circumstances, more active market regulation and intervention is needed. Moreover, there are various technical matters affecting competition in these areas. Hence, the sector-specific regulators, with their industry knowledge and expertise, are in a better position to handle such issues.
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| The Third Schedule says that vertical agreements are excluded from the section 34 prohibition. What are vertical agreements and why have they been excluded? |
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Vertical agreements are arrangements between businesses at different levels of the production or distribution chain, for example, agreements between a manufacturer and a retailer, or between a dealer and a retailer. There is broad agreement among economists that most vertical agreements have pro-competitive effects, which more than outweigh the potential anti-competitive effects.
The CCS will conduct periodic reviews on the scope of the exclusion and may recommend changes if it should find that any particular type of vertical agreement gives cause for concern. The Minister may, by order, bring such a type of agreement under the provisions of section 34 of the Act.
The exclusion for vertical agreements does not apply to agreements whose primary object is related to intellectual property rights. Other IPR agreements, such as IP licensing agreements, will be assessed according to the framework set out in the CCS Guidelines on the Treatment of Intellectual Property Rights.
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| How are the Consumer Protection (Fair Trading) Act (CPFTA) and the Competition Act different? |
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The Competition Act deals with the conduct of businesses which has the effect of appreciably preventing, restricting or distorting competition in ways, which are not related to merit or efficiency. Examples include price fixing, bid-rigging and market sharing amongst competitors. The aim is to promote healthy competitive markets.
The CPFTA deals with unfair trade practices that result in a consumer being deceived or misled, or which take advantage of a consumer who is not in a position to protect his own interests. Examples of unfair trade practices include misrepresentation, use of small print to conceal a material fact from the consumer, exerting undue pressure on the consumer to enter into a transaction etc.
Both the CPFTA and Competition Act bring benefits to consumers, but in different ways. With the Competition Act, consumers benefit from more choices, lower prices and better products and services when businesses compete on merit.  The CCS focuses on the market conduct of businesses, with the aim of promoting healthy competition. The CPFTA protects consumers from misleading or deceptive tactics that some businesses use when consumers enter into transactions with them. Complaints relating to CPFTA issues should be sent to CASE.
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C) CCS Guidelines 2005
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A CCS guideline is a published document which indicates how the CCS will interpret and give effect to the Competition Act. It provides a conceptual and analytical framework for the CCS in its analysis and evaluation of cases. It also provides transparency and greater clarity to businesses on how the CCS will interpret and implement the competition law regime. The application of the guideline will depend on the specific facts and circumstances of a particular case. It is also not binding on the CCS and does not set a limit on the investigation and enforcement activities of the CCS.
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| Does a guideline have the effect of law? |
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The guideline is indicative only, and does not have the effect of law. Guidelines are not a substitute for the Act and may be revised should the need arise. You should consider the facts and circumstances of each case when applying a guideline and may wish to seek legal advice if in doubt about how you may be affected by the Act.
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| How many guidelines has the CCS issued? |
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The CCS has issued 12 guidelines in June 2007. The guidelines are:
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| Can the CCS issue a guideline for my industry? |
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The existing guidelines indicate the types of activity or conduct across industries, which are affected by the Competition Act. Businesses should be able to apply the guidelines to their own sectors. Should a person be in doubt as to how his business may be affected by the Act, he may wish to seek legal advice or notify his conduct/agreement to the CCS for guidance/decision. The CCS is also open to requests to give presentations to industry associations to help them better understand the guidelines.
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| Where can I find the guidelines? |
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You can find the guidelines on the CCS website under the section ‘CCS Guidelines’. The CCS has also printed a compendium of the guidelines issued. They can be purchased for S$25.00 per copy for local orders (inclusive of GST and local postage). For overseas orders, the price is $25.00 per copy plus the prevailing rate of air postage from Singapore to the overseas destination.
To purchase copies of ‘The CCS Guidelines 2005’, please refer to the following contact and details:
Pagesetters Services Pte Ltd Block 2 Pasir Panjang Road #11-01 Alexandra Distripark Singapore 118481
Tel: (65) 6270 6521 Fax: (65) 6273 3342 Email: info@pagesetters.com.sgÂ
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| Is there some sort of summary for the guidelines? |
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| The CCS Guideline On The Major Provisions contains a summary of all the guidelines that the CCS has issued. You can find it on the CCS website under the section ‘CCS Guidelines’.
A short introductory guide – the Practical Guide – which is designed for those needing a quick overview, is also available on the CCS website for browsing in both English and Chinese.
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D) Defining the market
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| What is market definition? |
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| Market definition is a process, usually conducted by qualified economists, to define the boundaries of the market within which competition law analysis is to be performed.
A market consists of both buyers and sellers of a product in a certain geographical area. Market definition identifies all the products on the demand side that buyers regard as reasonable substitutes for the product in question, and all the sellers (both current and potential) who may supply the product and its substitutes. The geographical reach of the market will also have to be considered and it may extend beyond the area in which the product in question is sold.
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| What types of markets are there? |
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The CCS typically considers two main types of markets in market definition. The product market consists of all the products which are regarded as interchangeable or substitutable by the buyers, by reason of the products’ characteristics, price and intended use. The geographic market refers to the area over which the supply-side and the demand-side substitution takes place. More information on defining the market can be found in the CCS Guidelines on Market Definition.
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| Why is market definition important? |
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Market definition allows us to better understand whether agreements have an appreciable adverse effect on competition and whether individual undertakings possess market power. Once the market has been defined, the market share(s) of the undertaking(s) in question may be measured. Where an agreement involves undertakings whose combined share of the relevant market is low, the agreement is unlikely to raise competition concerns relating to the section 34 prohibition unless it contains, for example, price fixing, bid rigging, market sharing, or output limitations. An undertaking with low market share will usually not possess market power. Therefore, an investigation relating to the section 47 prohibition of an individual undertaking whose market share is low can normally be closed at an early stage, unless other relevant factors provide strong evidence of dominance.
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| How do you go about defining the market? |
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| The hypothetical monopolist test is a conceptual approach used to define markets. The test tries to identify all the products that buyers regard as reasonably substitutable for the product in question. Once those substitute products are identified, all those undertakings that could potentially supply this product and substitutes can be identified. These are the competitors that actually constrain the exercise of market power.
To define the product market, we first consider the product being investigated and consider the effect of a 10% increase in price above competitive levels. If a significant number of buyers switch to substitute products following the price increase, we will include the substitute products in the definition of the product market. The exercise is repeated and the market widened until the price increase does not lead to switching. That is the product market.
The geographic market can be defined using the same framework, but this time with the focus on the geographic areas where the substitution is taking place.
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| My company is based in Singapore, but we sell all over the world. Isn’t that the relevant market for calculating market shares? |
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| Not necessarily. A market is commonly understood to consist of both buyers and sellers of a product in a certain geographical area. However, the term ‘market’ has a specific meaning for competition law purposes. The essential task in market definition is to define all the products on the demand side that buyers regard as reasonable substitutes for the product under investigation (‘focal product’), and then to identify all the sellers who supply the focal and substitute products, or who could potentially supply them – this is the relevant market. This exercise of market definition includes defining the geographical reach of the relevant market, which may extend beyond the area under investigation and in which the focal product is sold (‘focal area’).
More information on defining the market can be found in the CCS Guidelines on Market Definition.
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E) Agreements between Undertakings
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| What does the section 34 prohibition cover? |
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Section 34 of the Act prohibits agreements between undertakings, decisions by associations of undertakings or concerted practices, which have as their object or effect, the prevention, restriction or distortion of competition in Singapore.
Price-fixing, bid-rigging, sharing markets and limiting or controlling production or investment will almost always infringe the Act as they are, by their very nature, regarded as restrictive of competition to an appreciable extent.
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| If an agreement only involves parties that have a small share of the market, does that raise competition concerns? |
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An agreement will generally not raise competition concerns unless it has an appreciable adverse effect on competition. Certain cartel agreements with competitors, such as price-fixing, bid rigging and sharing of markets, will always be held to have an appreciable effect on competition. If companies with very small market shares do not engage in such agreements with competitors, they have nothing to fear from the Act.
CCS generally considers that an agreement will have no appreciable adverse effect on competition if:Â
- in a case where the agreement is made between competing businesses, the aggregate market share of the parties to the agreement does not exceed 20% in any of the relevant markets affected by the agreement.Â
- in a case where the agreement is made between non-competing businesses, the market share of each of the parties to the agreement does not exceed 25% in any of the relevant markets affected by the agreement.
However, it must be emphasized that these market share thresholds are indicative. There may be an appreciable adverse effect on competition even if the total market share of the businesses involved is below the indicated thresholds. Similarly, agreements between businesses with market shares above these thresholds do not necessarily have an appreciable effect on competition. What matters is not the numerical value of the share, but the ability to distort competition by exercising market power. Market power is usually correlated with market share, but this is not always the case.
More information can be found at the CCS Guidelines on the Section 34 Prohibition.
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| The CCS seems to pay particular attention to appreciable adverse effect in its analyses. How is appreciable adverse effect determined? |
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In assessing if an activity or conduct has an appreciable anti-competitive effect, the CCS will consider the facts and circumstances of each case – for example, the nature of the conduct under investigation, the relevant market share of the business, the nature and structure of the market or industry etc. It is recognized that there are differences between industries, including the way in which businesses in a particular industry compete, and the relative importance of economies of scale and innovation.
In some cases, although an arrangement may seem to be anti-competitive under section 34 as it involves competitors coming to collaborate or work together, the particular arrangement may have net economic benefits and hence will not be found to be anti-competitive.
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| Why are agreements between SMEs generally considered as not having an appreciable effect on competition? |
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| SMEs are characterized by their relatively smaller scale of operations. In most cases, the total market share of SME parties to an agreement is not likely to be significant enough to create an appreciable adverse effect on competition in a market. By the same reasoning, it is unlikely that an SME will have a dominant position in a market. However the CCS reserves the right to investigate alleged anti-competitive conduct on the part of an SME if it is warranted.
If SMEs are involved in agreements involving price-fixing, rigging of tender bids, market sharing or limitation of output, which are, by their very nature regarded as restrictive of competition to an appreciable extent, the onus is on the SMEs to demonstrate net economic benefit, so that their agreement will not be regarded as an infringement of the section 34 prohibition.
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| What do you mean when you refer to net economic benefit? |
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| Net economic benefit refers to a situation where an agreement improves production or distribution, or promotes technical or economic progress. The agreement should only include restrictions that are absolutely necessary to achieving these benefits and should not substantially eliminate competition.
These could include cases where competitors agree to work together, for example, to produce or distribute a product or service or to conduct research, and the arrangement has the effect of improving production or distribution, or promoting technical or economic progress.
Such arrangements generate longer term efficiencies and productivity. As their economic benefits outweigh the negative effects of competitors coming together, these arrangements will not run foul of the Competition Act, if the terms of the arrangement are not unduly restrictive and there is no substantial limitation of competition.
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| Why does the CCS regard agreements involving price-fixing, rigging of tender bids, market sharing and limitation of output as being by their very nature, restrictive of competition to an appreciable extent and hence will almost invariably infringe the provisions of section 34 of the Act? |
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Price-fixing agreements ensure a certain level of profits for participants by eliminating price competition between them. This distorts competition and reduces choice for those who are buying the goods or services concerned. Rigging of tender bids undermines the fundamental basis of a competitive tenders system aimed at securing the best possible price for a job. Market sharing agreements are essentially ‘turf’ arrangements to limit and reduce competition in certain aspects or areas to benefit participants. Agreements to limit output or production are ‘disguised’ price-fixing mechanisms to reduce supply and thereby enhance participants’ ability to raise prices.
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F) Block Exemptions
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| What is a block exemption? |
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A block exemption is the exemption of a category of agreements from the section 34 prohibition. The CCS may make a recommendation to the Minister (Trade and Industry) on the agreements that qualify for a block exemption and the Minister may issue an order to bring the block exemption into effect.
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| What criteria must a category of agreements meet in order to qualify for block exemption? |
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Agreements should meet the criteria stipulated in section 41 of the Competition Act, namely:
- The improvement of production or distribution; or
- The promotion of technical or economic progress,
while not:
- Imposing on the undertakings concerned restrictions not indispensable to the attainment of those objectives; or
- Affording the undertakings concerned the possibility of eliminating competition in a substantial part of the goods or services in question.
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| I think my agreement should qualify for a block exemption. How do I request for a block exemption? |
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| There is no application process for undertakings seeking a block exemption. The Minister will decide whether to issue a ministerial order to block exempt a category of agreements from the section 34 prohibition based on the CCS’ recommendation.
The CCS will take into consideration the criteria listed in section 41 of the Act when it makes its recommendation. Before making its final recommendation, the CCS will publish details of its recommendation for consideration and consider any representations from interested parties regarding its proposed recommendation.
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| What can I do if my agreement does not qualify for block exemption? |
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If your agreement meets the criteria for net economic benefit in paragraph 9 of the Third Schedule, it will be excluded from the section 34 prohibition by virtue of section 35 of the Act. Undertakings can undertake their own assessment and make a case for net economic benefit.
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| Are there block exemptions for the section 47 prohibition? |
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The block exemption applies only to the section 34 prohibition. There are no block exemptions for the section 47 prohibition.
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G) Trade Associations
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| Do actions of associations fall within the ambit of the Act? |
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| Actions of associations on matters which relate to the commercial activities of their members may fall within the scope of the Act.
The Act is concerned with agreements, decisions by associations of undertakings or concerted practices, which have an appreciable adverse effect on competition in Singapore. Decisions by associations of undertakings, including trade or other associations, can fall within the ambit of the section 34 prohibition, if they have the object or effect of influencing the conduct or co-ordinating the activity of the members in some commercial matter. Decisions of an association can include its constitution, rules and recommendations. Resolutions passed in general meetings, binding decisions of the management or executive committee of the association, or rulings of its chief executive, are also considered ‘decisions’ of the association. Such decisions will generally fall within the scope of the section 34 prohibition, even if they are not binding on members, and may not have been fully complied with.
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| What are the types of activities associations can, or cannot engage in, to avoid contravening the Act? |
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| Trade and other associations generally carry out legitimate functions intended to promote the competitiveness of their industry sectors. However, where the association acts as a vehicle for facilitating collusion or the co-ordination of the actions of member undertakings, this could constitute an infringement of the section 34 prohibition.
You may refer to Annex A of the CCS Guidelines on the Section 34 Prohibition for some examples of decisions, rules, recommendations or other activities of associations of undertakings that may, or may not, appreciably prevent, restrict or distort competition. This table can also be found in Annex A of the CCS Guideline On The Section 34 Prohibition.
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| Can a financial penalty be imposed on an association even if it does not benefit from the anti-competitive activities on the part of its members? |
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| Each case will need to be assessed on its own facts and circumstances. Where there has been an infringement of the section 34 prohibition, the individual members (undertakings) of the association may be subject to a financial penalty if membership coincides with participation in the agreement. Further, it is also the case that where there has been a decision by the association, the association may itself be subject to a financial penalty. The CCS will consider representations before setting financial penalties.
Where the infringement by an association of undertakings relates to the activities of its members, the penalty shall not exceed 10 per cent of the sum of the turnover of business of each member of the association of undertakings in Singapore active on the market affected by the infringement, for each year of infringement, up to a maximum of 3 years.
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| Are price recommendations by trade or other associations considered anti-competitive under the Act? |
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The CCS will be concerned with a price recommendation by trade or other associations if the price recommendation influences or co-ordinates the pricing behaviour of the members such that it removes their ability to independently set price. Whether a price recommendation restricts this independence and amounts to price-fixing will depend on, amongst other things, the nature of the recommendation, the context, and the effects of that recommendation. Much depends on the facts of each case.
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| Where can associations get further information and advice? |
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The CCS Guideline On The Section 34 Prohibition explains the general approach the CCS will take in determining whether agreements, decisions by associations of undertakings or concerted practices, are anti-competitive. Associations may also wish to seek legal advice if they are unsure how they will be affected by the new law.
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H) Dominant Undertakings
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| What is the section 47 prohibition about? |
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Section 47 of the Act prohibits firms with dominant market power (whether in Singapore or elsewhere) from abusing such power in ways that are anti-competitive and work against long term economic efficiency. One example is the use of predatory pricing to prevent a new, more efficient competitor from competing on the merits of its goods and services.
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| What does ‘dominant position’ mean? |
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A dominant position exists when an undertaking has substantial market power. In general, a market share of 60% or above is likely to indicate a dominant position. The determination in a particular case will depend on its facts and circumstances. High market shares alone may not mean that a business has market power as there may be other factors, which act as a constraint. These factors include low entry barriers for the industry, which will enable other businesses to easily enter the market, and the ability of buyers to switch to other products or sources of supply.
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| Will my company breach the Competition Act if it is dominant? |
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Competition law does not prohibit firms from seeking to increase market share by competing on their own merits or having a high degree of market power in the first instance. Competition law only seeks to prohibit firms with dominant market power from abusing such power in ways that are anti-competitive and which work against long-term economic efficiency. Whether a particular conduct amounts to an abuse of dominance will depend on the facts and circumstances of each case.
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| What types of behaviour may be considered an abuse of dominance? |
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The Act gives examples of conduct that may constitute the abuse of a dominant position. They include:
- predatory behaviour towards competitors;
- limiting production, markets, or technical development to the prejudice of consumers;
- applying dissimilar conditions to equivalent transactions with other trading parties, thereby placing them at a competitive disadvantage;
- making the conclusion of contracts subject to acceptance by the other parties of supplementary obligations which, by their nature or according to commercial usage, have no connection with the subject of the contracts.
This list is not exhaustive and is for illustration only. It is not necessary for the dominant position, the abuse and the effect of the abuse to be in the same market. More detailed examples of conduct which may be considered to be an abuse of a dominant position are given in the CCS Guidelines on the Section 47 Prohibition .
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I) Complaints, Investigations and Enforcement
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| How can I file a complaint with the CCS? |
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The CCS prefers complaints to be made in writing, giving as much factual information as possible, to enable an initial assessment of the complaint to be carried out as quickly as possible. For this reason, you are encouraged to file your complaint using the form in our website.  However, complaints can also be lodged through the CCS hotline (number: 1800-3258282) and through our email address ccs_complaints@ccs.gov.sg. If you do not have access to email, you can fax it to us at 62246929 or send it by post to us at:
Competition Commission of Singapore 5 Maxwell Road #13-01, Tower Block MND Complex, Singapore 069110
(Please mark ‘COMPLAINT’ clearly on the top left hand corner of the envelope so that we may speed up the processing of your complaint.)
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| Will the CCS protect my identity after I have filed a complaint? |
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| To investigate a complaint fully, the CCS often needs to reveal the information obtained and the source of that information. However, the CCS will protect your identity as far as possible if there is a good reason. If you are concerned about the disclosure of your identity, you should raise this with the CCS as soon as possible.
If you think any of the information you provide might seriously damage your commercial interests if it is disclosed, you should clearly mark it as confidential and explain why you think it should be treated as such. You should try to limit the amount of information to be regarded as confidential. The CCS does not accept blanket requests for confidentiality. If the CCS considers it necessary to reveal any of the confidential information you have provided, the CCS will discuss this with you.
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| What happens to a complaint that is submitted? |
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| The CCS will first check that the complaint falls within the scope of its powers under the Act. If it does not, the CCS may redirect you to the relevant agency. If the complaint is without basis or cannot be substantiated, the matter will be closed. The CCS will inform you if it does not propose to take any action.
If the complaint can be substantiated with the relevant information, the CCS will evaluate and assess whether the activity or conduct complained of is likely to have an appreciable adverse effect on competition.
If the complaint seems well-founded, and passes the initial investigation, the CCS may launch a formal investigation if there are reasonable grounds for suspecting that competition law has been breached. You may also be asked to provide further information. In deciding whether to launch a formal investigation, the CCS will also take into account its resources and other priorities.
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| How will the CCS carry out its investigations? |
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After a complaint is received, the CCS may carry out informal checks and make informal enquiries to the business to clarify the situation or get more information.
The CCS will proceed to launch a formal investigation only when it has reasonable grounds to suspect that the Competition Act has been infringed. The CCS is empowered to issue notices to require businesses and their owners/managers/employees to provide information and documents. In certain circumstances, the CCS has the power to enter premises (with or without a warrant) to obtain the necessary evidence in the form of documents, equipment or information. A person who is guilty of an offence in refusing to produce the documents or give information or produces false or misleading information, may be liable to a fine and/or imprisonment.
Where the CCS proposes to make a decision that the sections 34 or 47 prohibition has been infringed, it will give written notice to the business and give the business an opportunity to make representations to the CCS. The CCS will then make a decision after considering any representations made.
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| Am I in trouble if the CCS approaches me? |
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The CCS may approach businesses for a variety of reasons.  These include informal queries to clarify the situation or gather more information on particular market sectors for research purposes. You do not have to be unduly alarmed and are advised to cooperate with the CCS. The CCS may also approach you in connection with informal enquiries/investigation involving someone else. You will be informed if the CCS approaches you in connection with a formal investigation of your company. Formal investigations will always involve written documents setting out the nature of the investigation.
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| What can I do if I do not have any of the documents or information which the CCS has requested me to produce during investigation? |
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You are advised to inform the CCS immediately and state to the best of your knowledge and belief, where such documents or information can be found.
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| What are the directions or penalties that the CCS can impose? |
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The CCS may issue directions, for example, to require the business to stop or modify the activity or conduct and impose a financial penalty on the business. The financial penalty will only be imposed if the CCS is satisfied that the infringement was committed intentionally or negligently. A financial penalty, if imposed, shall not exceed 10% of the turnover of the business in Singapore for each year of the infringement up to a maximum of 3 years. You can refer to the CCS Guidelines on the Appropriate Amount of Penalty for information.
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| What can a business do if it disagrees with the CCS’ determination that it has committed an infringement under the Act? |
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If the business disagrees with the CCS’ finding, it can appeal to the Competition Appeal Board against the CCS’ decision that there is an infringement as well as the directions and/or financial penalty to be imposed. If it is not satisfied with the decision of the Competition Appeal Board, it may appeal to the High Court and thereafter to the Court of Appeal, but only on a point of law and the amount of the financial penalty.
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J) Entry into Premises With Warrant
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| Will the CCS take away all my original documents during a raid? |
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When entry into premises is effected with a warrant, the CCS is entitled to take away original documents if it appears necessary to preserve or prevent interference with the documents or when it is not reasonably practicable to take copies of the document on the premises. However, you may request for a copy of the document and such a copy will be provided to you as soon as practicable.
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| If no one is around my premises during a raid, can the CCS still effect entry? |
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When entry into premises is effected with a warrant, the CCS may use such force as is reasonably necessary for the purpose of entry once it has taken such steps as are reasonable in all the circumstances to inform the occupier of the entry but the occupier remains not contactable. A copy of the warrant will then be left in a prominent place on the premises. The CCS will leave the premises as effectively secured as it was originally found.
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| If the original documents are taken, when will they be returned? |
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The CCS may retain original documents for a period of up to 3 months.
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| Can I refuse entry or the taking of any documents by the CCS during a raid? |
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Upon the CCS complying with all legal requirements under the Competition Act for entry, any refusal of entry or taking of any documents may result in a criminal offence being committed under Section 78 of the Competition Act.
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| Can I request for counsel before a raid is being carried out? |
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You are entitled to seek legal advice. However, the CCS will only allow a reasonable time for your legal adviser to arrive before a raid is executed, provided that it is reasonable in the circumstances and it does not cause undue delay or impede investigations. The request is also subject to compliance with appropriate conditions imposed, e.g., sealing of cabinets, keeping business records in the same state and place as when entry into the premises was effected, suspending external email and allowing the investigating officer or inspector to remain in occupation of selected offices, etc. The CCS will not wait if you have an internal legal adviser on site or if prior notice had been given on the raid.
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| Can I carry on with my business during a raid? |
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It will depend on the circumstances of the case. The CCS may require the business or part thereof to cease when a raid is carried out if it feels that the continuation of business or part thereof is likely to obstruct, hinder or delay the investigations. The CCS may also cordon off part of the premises or seal cabinets, etc, to prevent interference with the documents.
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| If my company has certain security policies such as the prohibition of entry to those with cameras or laptops, can I stop the CCS from bringing such items into my premises? |
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No. When effecting entry into premises with a warrant, the CCS may take such equipment as appears to be necessary for the investigations. The CCS would however consider the occupant’s reasons and representations behind such security policies and bear them in mind, as far as practicable in the circumstances, when using such equipment.
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K) Entry into Premises Without Warrant
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| Will the CCS give me notice before effecting entry into my premises without a warrant? |
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If entry into your premises is effected without a warrant, the CCS will generally give you written notice of the intended entry at least 2 working days in advance This will not apply where the CCS has taken all such steps as are reasonably practicable to give notice but has been unable to do so.  The CCS is able to enter your premises without notice where the CCS has reasonable grounds for suspecting that your premises are, or have been, occupied by an undertaking which is under investigation.
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No. If the CCS has complied with the relevant legal requirements under the Competition Act for entry, any refusal of entry may result in a criminal offence being committed under Section 78 of the Competition Act.
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| Can the CCS conduct a search at my premises when effecting entry into my premises without a warrant? |
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The CCS will not conduct a search of any premises without a warrant. However, the CCS can ask for:
- production of any document which it considers relates to any matter relevant to the investigation,
- explanation of any document produced; and
- the whereabouts of any document if it is not produced.
Any failure to comply with the powers above may result in a criminal offence being committed under Section 75 – 78 of the Competition Act.
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L) Approaching the CCS for Leniency
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| I am part of a cartel, but know it is illegal and I wish to withdraw from it. What should I do? |
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| To minimize liability, you should make a leniency application to the CCS as soon as possible. If you are first in line to apply for leniency, you may be eligible for either total immunity from or a reduction in financial penalty of up to 100%, depending on whether investigations have already commenced at the time that you come forward. However the CCS must not already have sufficient evidence to establish the cartel at the point when the application is made.
Leniency applicants who are not first in line to apply may be granted a reduction of up to only 50% if the amount of the financial penalty. It is therefore in your interest to apply as soon as possible.
The CCS Guidelines on Lenient Treatment for Undertakings Coming Forward with Information on Cartel Activity Cases contains more information.
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| Are there any eligibility conditions which leniency applicants must fulfil? |
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Yes. As a leniency applicant, you must fulfil a standard set of requirements. For example, you must furnish the CCS with all information and documents relating to the cartel activity, as well as render full and complete cooperation to the CCS until the conclusion of any action arising as a result of the investigation. You must also refrain from further participation in the cartel from the time of disclosure to the CCS, unless otherwise directed by the CCS. You must also not have been the initiator of the cartel and not have taken steps to coerce other parties to participate in the cartel.
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| What are the procedures for me to make a leniency application? |
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Your application will be deemed as having been made only after your identity is revealed and you furnish the CCS with either all the evidence available to you relating to the cartel, or at least a list of the evidence to be disclosed by you at a later point in time. It is therefore in your interest to satisfy these requirements as soon as possible, since the degree of leniency for which you may be eligible will depend on whether your leniency application was the first one to be made.
There are several ways of contacting the CCS when making a leniency application. For example, you can email us, indicating ‘Leniency Application’ in the subject heading, at ccs_feedback@ccs.gov.sg. Alternatively, you can mail the application to us at:
Competition Commission of Singapore 5 Maxwell Road #13-01, Tower Block MND Complex Singapore 069110
(Please mark ‘LENIENCY APPLICATION’ clearly on the top left hand corner of the envelope.)
You can also approach the CCS through a law firm, who can speak to the CCS on your behalf.
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| Will the CCS keep my identity confidential if I apply for leniency? |
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The CCS will endeavour, to the extent consistent with its obligations to disclose or exchange information, to keep your identity confidential throughout the course of our investigations, until the CCS issues a written notice that the section 34 prohibition has been infringed.
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M) Approaching the CCS for Guidance or Decision
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| Why is there no notification for prospective agreements? |
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The CCS’ position is that it will only examine agreements which have been concluded (notwithstanding that some may not have yet come into effect) as it will have to assess the agreement in its entirety and the surrounding circumstances in coming to a decision.
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| I am not sure if my business agreement infringes the Competition Act. How can I ensure that I am not running afoul of the law? |
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| The CCS has published a list of self assessment criteria on the website to help you assess if your agreement infringes the Act. You can also refer to the guideline on the section 34 prohibition for more information. The CCS guidelines are published on the CCSÂ website and are available for purchase at S$25.00 from Pagesetters Services Pte Ltd (refer to Q16 for more details).
If you are still in doubt, you may wish to seek independent legal advice.
Alternatively, you may apply for a notification for guidance or decision to seek the CCS’ view on whether the agreement is likely to infringe or infringes the Act. You will have to provide the CCS with the relevant information required for us to properly assess your agreement. You will also be required to pay a fee according to the table below. The initial fee is always required, and the further fee may be charged depending on the complexity of the case. Â
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Initial Fee  |
Further Fee |
| Notification for Guidance |
S$3,000 |
S$20,000 |
| Notification for Decision |
S$5,000 |
S$40,000 |  If you apply for guidance as to whether the same activity infringes either the section 34 prohibition or the section 47 prohibition, you will have to pay two separate fees: one for the analysis under section 34 and another for the analysis under section 47. This will bring the total initial fee payable to $6,000 (i.e. $3,000 plus $3,000). However, you may use a single form for the application.
Likewise, if you apply for a decision as to whether the same activity infringes either the section 34 prohibition or the section 47 prohibition, you will also have to pay two separate fees: one for the analysis under section 34 and another for the analysis under section 47. This will bring the total initial fee payable to $10,000 (i.e. $5,000 plus $5,000). Similarly, you may use a single form for the application.
Please refer to the CCS Guidelines on Filing Notifications for Guidance or Decision with respect to the Section 34 Prohibition and Section 47 Prohibition for more information.
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| What will I gain from notifying my agreement or conduct? |
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| The CCS will be able to give a written view as to whether your agreement or conduct is likely to infringe the Act (in the case of guidance) or whether it does infringe the Act (in the case of a decision).
An undertaking which notifies an agreement is immune from financial penalties for infringements of the section 34 prohibition arising from that agreement during the period when the CCS is considering the matter. If the CCS finds an infringement, the undertaking will be given a short period to comply with the Act. This immunity from possible financial penalties does not apply to notifications in respect of conduct which may constitute an abuse of a dominant position.
Needless to say, there are no financial penalties if agreements or conduct are found not to breach the Act, or if they are found to be excluded or exempted from the Act.
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| What is the difference between decision and guidance? |
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In the case of guidance, the CCS may indicate whether the agreement or conduct is likely to infringe the section 34 or 47 prohibition and for agreements, whether they are exempted under a block exemption. In the case of decision, the CCS will indicate whether the agreement or conduct infringes the section 34 or 47 prohibition and if the law has not been infringed, whether this is because of an exclusion or exemption (for agreements). Â If the CCS gives favourable guidance or makes a favourable decision, there are only limited circumstances under which the matter can be reopened. There are fewer instances under which the CCS is allowed to take action after a favourable decision has been made, compared to favourable guidance.
In the case of guidance, once the CCS has issued a guidance that infringement is unlikely, it will take no further action unless:
- it has reasonable grounds for believing that there has been a material change of circumstance since it gave its guidance;
- it has reasonable grounds for suspecting that the information on which it based its guidance was incomplete, false or misleading in a material particular;
- a complaint about the agreement or conduct has been made to the CCS (in the case of agreements, the complaint is to come from someone who is not a party to the agreement); or
- (in the case of agreements) one of the parties to the agreement applies to the CCS for a decision in respect of the agreement, under section 44 of the Act.
In the case of decisions, once the CCS has issued a decision that there is no infringement, the CCS will take no further action in respect of the notified agreement or conduct, unless:
- the CCS has reasonable grounds for believing that there has been a material change of circumstance since it gave its decision; or
- the CCS has reasonable grounds for suspecting that the information on which it based its decision was incomplete, false or misleading in a material particular.
However, applications for decision are not afforded the same level of confidentiality as applications for guidance. In particular, once an application for decision is made, a summary of the application's details (provided by the applicant) will be entered into a public register.
Finally, the filing fee is higher for decisions than guidance (see below), reflecting the greater amount of effort required to determine the outcome.
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Initial Fee |
Further Fee |
| Notification for Guidance |
S$3,000Â |
S$20,000 |
| Notification for Decision |
S$5,000 |
S$40,000 |
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| How much does it cost to apply for a decision or guidance? |
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| The fees for decision and guidance are in the table below:
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Initial Fee |
Further Fee |
| Notification for Guidance |
S$3,000 |
S$20,000 |
| Notification for Decision |
S$5,000 |
S$40,000 | If you apply for guidance as to whether the same activity infringes either the section 34 prohibition or the section 47 prohibition, you will have to pay two separate fees: one for the analysis under section 34 and another for the analysis under section 47. This will bring the total initial fee payable to $6,000 (i.e. $3,000 plus $3,000). However, you may use a single form for the application.
Likewise, if you apply for a decision as to whether the same activity infringes either the section 34 prohibition or the section 47 prohibition, you will also have to pay two separate fees: one for the analysis under section 34 and another for the analysis under section 47. This will bring the total initial fee payable to $10,000 (i.e. $5,000 plus $5,000). Similarly, you may use a single form for the application.
Applications for guidance or decision are made by submitting Form 1 to the CCS, together with the initial fee. Where requested by the CCS, the applicant must also submit Form 2. In cases where Form 2 is submitted, the CCS may, within 2 months of receiving Form 2, specify a time frame within which the applicant is to pay the CCS a further fee. This further fee will be levied in cases where the CCS is of the opinion that the case is a complex one requiring significant analysis. The applicant may choose not to pay the further fee, in which case the CCS may then determine the application by not giving guidance or a decision.Â
There will be no refund of the fees paid if the information required by the CCS is not received by the prescribed deadline, but the CCS will be amenable to reasonable requests for extensions.
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| How can I notify my agreement or conduct for guidance or decision? |
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You will be required to submit Form 1 to the CCS, together with the prescribed fee. The CCS may also request for you to submit Form 2 if it is needed for determining the application. Applicants are free to submit Form 2 on their own accord, together with Form 1, as this will speed up the process in cases where it can be foreseen that Form 2 will eventually be required.
Applicants will be notified of whether they are required to pay the further fee within 2 months of the CCS’s receipt of Form 2. If applicants do not pay the further fee, the CCS may determine the application by not giving guidance or a decision.Â
Applicants should refer to the guideline on notifications for guidance or decision as well as the Competition Regulations, where more details on how to fill out Form 1 or Form 2 are available. Three hard copies of the completed form(s) and accompanying documents, as well as a soft copy of the form(s) in Microsoft Word format (preferably saved into a CD-Rom) must be submitted to the CCS at the following address:
Application for Guidance/Decision Competition Commission of Singapore 5 Maxwell Road, Tower Block #13-01 MND Complex Singapore 069110
The applicant is required to take all reasonable steps to notify all other parties to the agreement or conduct about the application. This notification can be given before the notification is filed with the CCS, and must, at the very latest, be given within 7 working days from the date of filing of the notification.
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| Can I get a lawyer to file the application for guidance or decision on my behalf? |
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Yes, a lawyer may file the application on your behalf, and many firms find it useful, and more efficient to employ a specialist in this way. However, the application should include a letter of authorization signed by you (the applicant). The declaration in Form 1 and Form 2 (where provided) must be signed by the applicant(s) or joint representative where one has been appointed.
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N) Compliance with Competition Law
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| Why comply with competition law? |
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All businesses have a duty to act lawfully. In the case of public listed companies, directors are responsible for ensuring this, and may be removed from office in the event of failure. Compliance with competition law is more than just good corporate governance. It also reduces the risk of the company being subjected to an investigation by the CCS, which can tie up senior management time and require the company to seek independent legal advice. In the event of an infringement of the law, the business can face significant financial penalties, third party actions and loss of reputation and goodwill. Further details of the consequences of non-compliance can be found in our guidelines on Enforcement and Appropriate Amount of Penalty.Â
There are also wider benefits to business and society from the new law. Compliance with competition law will ensure that Singapore's markets remain healthy and competitive. This reaps benefits for both businesses and consumers, as healthy competitive markets encourage businesses to be more efficient and innovative, while consumers, in turn, stand to gain from firms that are more responsive to their needs.
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| How can a business comply with competition law? |
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As every business is unique, different companies will have to take different steps to ensure compliance with competition law. These depend on a range of factors, including the size and nature of the business, and the frequency of contact of employees (especially sales staff and senior managers) with their competitors.  For example, businesses which are able to significantly affect the market in which they are operating or which have large market shares, may be more vulnerable to allegations of abuse of their strong position in the market. Their agreements are also more likely to have an appreciable effect on the market. Employees or directors of a business who have regular contact with competitors on a business or social basis may run a higher risk of colluding. More information on how the CCS assesses business conduct and practices that contravene competition law can be found in our guidelines on the Section 34 Prohibition and the Section 47 Prohibition .
The CCS encourages businesses to self-assess their risk of infringing competition law before deciding on how best to ensure compliance. Businesses may find it useful to refer to our indicative check-list of behaviour as a starting point. If a business assesses that it runs a risk of infringing competition law, it may wish to seek professional advice on the appropriate measures to mitigate the risk.
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| What is a compliance programme? |
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A compliance programme provides a formal internal framework for ensuring that businesses, i.e., the management and individual employees, comply with competition law. It may include such elements as training to raise awareness of the law, the use of checklists to ensure compliance by individual staff with company policies, recording systems to document any permitted contacts that staff have with competitors, and independent reviews of agreements, behaviour and staff to monitor ongoing compliance. These elements are discussed below.
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| Why have a compliance programme? |
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A successful compliance programme would minimize the risk of a business infringing the Competition Act. A compliance programme can also help a business identify any possible infringements early on, and allow it to take appropriate and timely remedial actions. In the case of cartels, early detection is crucial if the business is to benefit fully from the leniency programme, which can offer 100% immunity from financial penalties in certain circumstances. Further, if employees understand competition law, they will also be able to recognize when the business is a victim of anti-competitive agreements or conduct, and be better-placed to protect the business' interests by making a reasoned complaint to the CCS.
A compliance programme cannot completely indemnify a business from wrongdoing if it was found to have infringed the law. However, a programme may help to reduce the financial penalty, and, in certain sectors, will reduce its insurance premiums. The CCS will consider such a programme as a mitigating factor if the CCS deems it to be effective.
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| What are the hallmarks of an effective compliance programme? |
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| The content of a compliance programme must be tailored to a business' particular requirements. There is no standard programme that will apply in all cases. However, an effective compliance programme should contain the following elements:
        A compliance programme goes further than a written or verbal         commitment to comply with the law. It should be actively implemented         and promoted through appropriate policies and procedures.
- Appropriate policies and procedures to ensure compliance with competition law
        For a compliance programme to work well, businesses should put in place         effective policies supported by appropriate procedures. An effective         policy could include seeking a written undertaking from employees and         directors to conduct their business dealings within the compliance         framework and taking disciplinary action against employees/directors         whose actions resulted in an infringement of the law. The relevant         procedures should give employees avenues to seek advice on whether a         particular transaction complies with competition law and report activities         that they suspect infringe the law.
        Staff should be educated on the business' policy and procedures on         compliance. One way of doing this would be to issue a compliance         manual/handbook detailing competition law and the business' compliance         procedures.
- Support and adherence of senior management
        The support and adherence of senior management should be visible,         active and regularly reinforced, as these are important indicators of a         business' commitment to comply with competition law. They not only         signal to external stakeholders that the business values compliance, but         also encourage junior employees within the organization to support the         compliance programme and actively follow its principles.
- Active and ongoing training for employees at all levels who may be involved in activities concerning competition law
        Training on competition law itself and on the business' policies and         procedures in relation to compliance should be conducted. The training         could be offered as part of the induction programme for new staff and on         a regular basis thereafter to reinforce the compliance message and keep         staff updated on any changes in business practices and the law.         Businesses should keep a record of any training given.
- Regular evaluation and reviewÂ
        Evaluation is essential as a means of ensuring that the compliance         programme is working properly, as well as to identify and address areas         of potential risk. Evaluation could take the form of testing individual         employees' knowledge of the law, policy and procedures. Adherence to         compliance policy could also be used as one of the criteria against which         an individual's and department's performance is appraised. The evaluation         process should be carried out as openly as possible to indicate to       |