Skip to main content
A Singapore Government Agency Website How to identify
Official website links end with .gov.sg
Secure websites use HTTPS
Look for a lock () or https:// as an added precaution. Share sensitive information only on official, secure websites.
Government officials will never ask you to transfer money or disclose bank log-in details over a phone call.

Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.

Competition and Consumer Commission of Singapore
Media Releases

CCS advises that the fees guidelines issued by IEA are likely to be anti-competitive

5 August 2008

This article has been migrated from an earlier version of the site and may display formatting inconsistencies.

Media Statement Issued on 5 August 2008:

  1. The Competition Commission of Singapore (“CCS”) has, on 25 June 2008, informed the Institute of Estate Agents (“IEA”) that its Professional Fees/Commission Guidelines are likely to infringe the Competition Act. The IEA has been advised to remove its recommendation on fees and fee structures. 

  2. The IEA had applied to CCS for guidance on whether its published “Professional Fees/Commission for Real Estate Agents/Agencies” (“Fees Guidelines”) are likely to have the object or effect of restricting competition in the real estate agency market in Singapore, and infringe section 34 of the Act. The Fees Guidelines stipulate the fees and fee structures for estate agents and agencies handling various types of property transactions. For instance, under the Fees Guidelines, it was stated that a seller pays a minimum 2% of contracted price as sales commission and a buyer pays 1% of contracted price as service fee to agents for HDB properties. 

  3. The IEA’s position is that the Guidelines are non-binding and that agents are free to negotiate fees with their customers. However, CCS holds the view that even if the price recommendations are not binding, they will still provide a focal point for prices to converge. This will dampen competition and facilitate price coordination. 

  4. CCS further notes that the fees payable by property sellers are couched as a minimum fee recommendation in the Fees Guidelines. This practice discourages any price competition below the recommended rate. More efficient estate agents or agencies, which are able to charge lower rates, will have little incentive to do so.

  5. CCS advises that estate agents or agencies set their fees and fee structures independently. Estate agents or agencies should not be constrained to offer the same price.

  6. Consumers are encouraged to compare fees and services offered by different estate agents or agencies, before deciding on their choices of estate agents or agencies. Consumers should exercise their right to negotiate fees and terms with estate agents. This will facilitate and encourage competition amongst estate agents and agencies.

  7. To allow consumers to make informed choices, the estate agents or agencies can also provide a breakdown of their fees vis-à-vis the level of services and options they provide.

  8. If an association feels that there are unique circumstances which justify price recommendations, they may approach CCS or seek their own legal advice. CCS will also be conducting outreach sessions for trade and professional associations. Details of such sessions will be posted on the CCS website. 

  9. A summary of the guidance is attached (see Annex A). Click here (opens in new tab) to access Annex A.

Click here (opens in new tab) to access the media release in full.