CCS’s Investigations into Fake Online Reviews
Find out about CCS’s investigations into fake online reviews, including businesses involved, enforcement considerations, and how to make voluntary disclosures to CCS.
The Competition and Consumer Commission of Singapore (“CCS”) has investigated businesses for procuring fake online reviews.
Fake reviews can mislead consumers by creating a false impression of a business’s reputation and the experiences of its customers. CCS will take appropriate enforcement action where businesses engage in unfair practices involving fake reviews.
Involved in fake reviews? Come forward to CCS
CCS calls on businesses and providers of fake-review services that have been involved in procuring, providing or posting fake online reviews to come forward voluntarily.
If you come forward and cooperate with CCS before CCS commences formal investigations against you, CCS will take your cooperation into account favourably.
The appropriate enforcement action will depend on the facts and circumstances of each case. Relevant considerations include:
· the nature and extent of the conduct;
· the business’s level of involvement;
· its cooperation with CCS; and
· the steps taken to cease and remedy the conduct.
Make a voluntary disclosure to CCS (opens in new tab)
CCS may contact you for further information or clarification after reviewing your submission.
Businesses found to have procured fake reviews
The following 45 businesses have admitted to procuring fake reviews as part of the first phase of CCS’s investigations:
List of businesses who have procured fake reviews
S/N | Registered business name |
1 | Apax Medical Kovan Pte. Ltd. |
2 | Apax Medical Pte. Ltd. |
3 | Aqua Luxe Pte. Ltd. |
4 | Atop Aesthetic Pte. Ltd. |
5 | Bavarian Capital Pte. Ltd. |
6 | BrandLoom Digital Private Limited |
7 | Certified Translation Services |
8 | Chrysalis Spa Pte. Ltd. |
9 | Data Savers Pte. Ltd. |
10 | Dots 'n' Tots Interior Pte. Ltd. |
11 | FAS Auto Services Pte. Ltd. |
12 | First Security & Private Investigation (S) Pte. Ltd. |
13 | For the Love of Laundry Pte. Ltd. |
14 | Forest Darts Bishan Pte. Ltd. |
15 | Groupasia Hospitality Pte. Ltd. |
16 | Harmony Essentials Pte. Ltd. |
17 | Harmony Funeral Care Pte. Ltd. |
18 | Haven Enterprises Pte. Ltd. |
19 | Haven Tech Pte. Ltd. |
20 | Hiremop Pte Ltd |
21 | Integral Facilities Management (IFM) Pte. Ltd. |
22 | J & S Management Pte Ltd |
23 | Kuisine Koncepts Pte Ltd |
24 | L E Autoshop Pte. Ltd. |
25 | Label-Line Corporation Pte. Ltd. |
26 | Le Wave Art of Hair Pte. Ltd. |
27 | Le Wave Hair Pte. Ltd. |
28 | Le Wave Hair Studio Pte. Ltd. |
29 | Martin Luxury Pte. Ltd. |
30 | MB Karaoke Solution Pte. Ltd. |
31 | Meso Ceramics |
32 | Nails In Dulge Pte. Ltd. |
33 | Nanyang Brew Coffee |
34 | Picasso Hair Boutique Pte. Ltd. |
35 | Play! Ball Pte. Ltd. |
36 | Play! Tennis Now LLP |
37 | Print Scream Pte. Ltd. |
38 | Sanook Group Pte. Ltd.* |
39 | SBLab Beauty Pte. Ltd. |
40 | The Hamper Story Pte. Ltd. |
41 | TM Designers Pte. Ltd. |
42 | Torio Japanese Restaurant Pte. Ltd. |
43 | TT8 Logistics Pte. Ltd. |
44 | UniWise Admissions Consulting Pte. Ltd. |
45 | Yeo & Associates LLC |
*Sanook Kitchen is not related to Sanook Group Pte. Ltd. Sanook Kitchen is operated by Minor Food Group Singapore which is a separate company.
